Accessories

A HELPFUL ASSET
SO FAR THE COMBO PRINTER HAS PERFORMED WELL. THE ONLY PROBLEM I HAVE ...THE FAX ANSWERS ALL PHONE CALLS, I HAVE HAD NO SATISFACTION GETING THIS RESOLVED FROM THE FONE COMPANY OR HP. I FOUND HP CUSTOMER SERVICE (SOMEBODY IN INDIA) A WASTE OF NEARLY AN HOUR ON THE FONE!

Frustrating and worst piece of equipment I've ever bought with the HP brand name
I received the HP L7580 as a Christmas present to replace an older HP model. I've always purchased HP All in Ones and had good luck with using them for my small home office.

Unfortunately, this one has been a pain since day one.

First, I encountered all of the difficulty setting it up and installing the software that other users mentioned here. Once I got someone in tech support to talk to me, it took 2 hours, most of that on hold, and I figured it out myself. Overall, it took about 8 hours to install the printer.

6 months later, the machine will no longer FAX or COPY or SCAN. I got a paper jam one day using the document feeder up top (yes, it feeds in crooked and takes more than one piece of paper at a time!), and even though I have cleared the paper jam, it is telling me I have an "Original Loaded" and will not let me load any other documents for fax, copy, or scan functions.

I'm fortunate I can at least still print with this machine, but HP hasn't been very helpful- yet.

This is an awful product and HP should be embarassed.

I've been in the computer industry 13 years, so this is not user error.

You just have to know what you are doing
I've setup about 10 of these in different companies, and several more for individuals, including one for myself. The problem with this printer is that the setup is in fact long, and most people ignore the instructions and fail to set it up correctly. I don't care if you have been setting up printers for decades, and you are a professional, if you do not follow the instructions then you will face tons of problems.

The only problems I have had with this printer is that the software decides to get "iffy" once in a while (rare in my experience), and I think it's more due to Windows updates than HPs drivers. That's the only reason I gave it 4 stars. After that, this machine is awesome. The print and scan quality are amazing and the cartridges last a long time, offering a very low per page cost. For personal printing i lower the quality to draft, it looks just as good, uses less ink, and prints out way faster. The printer also offers many settings for everything (printing, copying, scanning, fax).

Regardless of the reviews, I can tell you right now that this is a great machine. I know a company where they have 7 of these that are pretty much "abused" and they are all working fine. Just pay close attention to the setup instructions and operating environment.

If any of you need any type of assistance setting this up or fixing a current problem then please contact me.

***Note: This review is based on Windows XP.

Joshua Marius
[...]

Tough Setup, but Works Great
As so many have noted, this was really tough setting up. Though, in all fairness, some of it was me doing boneheaded things that I only realized were so boneheaded later. Some of it wasn't, though. The software only loaded completely easily on one of my computers. On two others, it loaded but I got a message saying it hadn't loaded successfully. But, anyway, after several hours of messing with setup, I am not completely happy with this thing. It prints (and does all the other stuff) very well and it is so cool to have it hooked up to my network. So, if you can handle a few hours getting everything setup, I'd recommend this printer in a heartbeat - especially at the price I got it with a rebate at a brick and mortar store about $[...] less than the current (6/27/08) price.

Very Frustrated!!
When it actually prints the way it is supposed to - it creates a very good quality copy. And, it's very handy to have the scanner built in. I rarely use the fax option, since we have another fax machine, and we also scan and fax through our computer more often.

BIG PROBLEM - our printer is now printing mirror images of what we want to print all the time!! We didn't do anything to the settings to create this problem, so I'm not sure what is happening. We can't figure out how to fix the problem.....

Very frustrating!!!!!