Accessories

Speaker hiss
The main speaker for this product is always powered, so there is a constant low level hiss. Polycom was very prompt and sent out a replacement, which had the same problem. In a normal office environment, the hiss will blend into the white noise background.

Outstanding Phone Set
Great home office phone. Speaker quality is good and as well with handset quality. Only minus is caller ID is difficult to read when on the phone.

The Speakerphone I've Been Searching For
I've had this phone for a few months now, and it does everything so well that I'm motivated to write this. The phone is really built around the speakerphone functionality. I have NEVER encountered a speaker on a desk phone that has the quality this one has. It is extremely high-fidelity. It also has two mikes, one in front and one in back in case you occasionally want to bring people into your office who sit across the desk from you to participate in conference calls. It also has a mini jack for use of headphone, and the relatively inexpensive Plantronics wireless phone headset works great with it. I have had many phones with speakers which were inadequate, mikes that make you hard to understand by the people you call and had frustrating/unworkable interfaces with headsets-- this does all three of these functions in a SPECTACULAR way.

Polycom phone
The features are what I wanted, but I have some issues with the phone.
People do say they can hear me crystal clear thru the speaker phone when I talk at in a normal voice. There is a buzzing issue though, if you wrap your phone cord around your hand it buzzes, strange but not a problem if you keep your arm and hand away from the wire.
Jonathan

Not worth the money and support is worse
I would not spend the money for this phone. I work at home so I decided to invest in a really good phone with 2 lines and a speaker. The handset was always hot when I picked it up and put it to my ear. I contacted the company and they did send me another one but it did the same thing. So I decided to live with it because the speaker was good. But with use of less than a year, the sound became lower. No one can hear me on calls and I can't hear anyone else with the volume up. I contacted the company but it had been over a year so no luck getting help since it was now out of warranty. They would fix it if I paid shipping and a repair job but it would be almost the cost of a new phone. I did my own problem determination by swapping the phone with another one and the new one was fine, I also replaced any parts I could like a different hand set that fit, a different phone line cord, etc. So, I have a $200 paperweight. Do not waste your money.