Accessories

Works as Advertised
The Xpress Home Kit provides a convenient way to connect your Xpress receiver to an audio system without loss of sound quality. The retail price of $59.99 is insanely high for any dock, but if you can find it for 40 percent off, that's more reasonable. My only complaint is that the receiver does not feel secure enough in the dock to press buttons without placing a few fingers behind the unit. This isn't a big deal, however, if your receiver came with a remote control. Otherwise it's just a minor inconvenience.

Item Didn't Work, Horrible Customer Service
This item worked well for a couple of weeks before the AUDIO OUT receptacle stopped producing a signal. The radio still received power, and the radio received a signal from the antenna, and the audio cable worked when tested with other devices. I returned the cradle to Audiovox since the source of the problem is apparently the AUDIO OUT receptacle on that component. I quickly received a cradle back from Audiovox (probably the same unit that I sent to them, but I didn't note the serial number). Once again, the radio received power and a good signal, but no AUDIO OUT signal was produced from the cradle. I sent the entire kit back to Audiovox and after waiting for a couple of weeks, I called to ask about the status. Right off the bat, I received a lecture that they wouldn't continue to send me new components since their testing showed that the item worked. I was told that my radio could be the problem and that any future returns should include my radio in order to fully test the problem. The person I spoke with couldn't A) confirm that their testing included the AUDIO OUT receptacle, and B) explain how it is that my potentially flawed radio works fine when using other cradles. I was holding off on reviewing this product until I received this second replacement, thinking that I will ultimately receive a unit that I'm happy with. After this recent customer service experience, I wish I hadn't made this purchase.

great accessory
Love this accessory. Makes it so easy to use my satellite radio in my home.

Very Pleased
This was a good purchase, it works great. The antena works indors, just make sure is facing a south window. On the down side, it doesn't work when it is raining. By the way great seller, quick ship.

Perfect Service
All I ask is that you get what you ask for at the price and the time you're told and they do a great job.