Great compact phone
I have only had this phone for a couple of weeks. It is compact, has a good speaker and does what a phone is supposed to do.

The jury is still out
The jury is still out on this phone. I like its appearance and works very well most of the time but often, during a call, it gets very staticy and at other times, voices fade in and out. This occurs even when standing next to the base as well as farther away. I have never bought this brand before and only bought it after researching Consumer Reports. It was highly recommended. I can't do the same.

Superb phone, lacks features.
I have used this VTech DECT phone last 2 months and it has excellent voice quality. Much better than previous 2.4GHz phones.

Pro's:
1. Uses DECT and gets crystal clear voice quality.
2. Battery life is very good.
3. Buttons and phone size, feel, weight are perfect.

Con's:
1. Uses rechargeable AA batteries wrapped up into a connector. It would have been much easier if they had simple slots like a digital camera with AA batteries or some Panasonic DECT phones.
2. Low ring tone, can be hard to hear in a big home or with TV on.
3. Lacks some very basic features possible with the existing hardware. Examples: show the current time/date instead of "HANDSET" when phone is not in use, allow locking of keypad to avoid accidental dialing, show battery level indicator all the time and not just just when its low.

If it wasn't for the feature-less software design on this phone, it would have received 5 stars. If you have very low expectations from a phone, this works fine.

VTech: Fire your outsourced cheapo programmers and hire some quality American software developers who understand what customer want & get a quality product. Spend some time, thinking & using your products before putting them for sale.

Second try's the charm
First phone shipped had a dead LCD. The phone worked, but had no caller id, phone book etc. all of which require the LCD panel. Second example worked well and is an ok phone. Good sound quality and volume. No interference even though it sits directly next to a PC with an wireless network. If not for the defective sample I'd have rated it a 5. Just remember, even though is says, V-Tech, it's not Japanese. It's made in China. We all know about Chinese quality control.

Crystal Clear Reception, Great Phone
I was actually looking for a DECT 2 line phone without an answering machine but it's not available, so I settled for two of these. I like this phone a lot, a logical interface, easy to program and has all the features I need. Reception is excellent and I was able to stay connected from my mail box across the street. Since it runs in a special bandwidth set aside by FCC for cordless phones, there is no interference from any of the electronics I have piled up around it. The handset is lightweight and compact, not much larger than a cell phone. I have had very good luck with Vtech products for many years.