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Horrible customer service, many problems with PC
I bought this last November and it was trouble free until February. It then began to reboot or freeze up once a day during light browsing.

I have spent about 30 hours of my own work on this PC either on the phone with tech support or by reloading the OS and then reloading all other s/w and settings.

I finally was assigned my own Account Manager. They made it so difficult to get through to someone who could get something done it was unbelievable. I had to spend 30 hours on my own before they would fix.

I sent it to Texas and just got it back. Another problem. There was no signal on my monitor. I plugged the monitor and it worked. Called tech support and spent another hour with them to determine the video card now needs replaced. I called the ever powerful Acct Manager and they are closed at 5 MST.

I can't believe how many times while on hold I heard about their award winning service.

It was horrible. My last HP didn't havce these problems.

HP Pavilion A6040N Desktop PC
After one month I am very satisfied with my purchase of the HP Pavillion Desktop PC. The speed is outstanding.

Great Home Office Computer Value!
Great performance and value for home office.

My typical use includes simultanious messenger chats, 4 open web sites, log in to a web data base, email, spread sheet, and a Skype call.

Amazon order processing and delivery was the best, as usual, and one of the reasons I ordered from Amazon.

Great computer, horrible operation system
I have been an HP fan for years. That said, this computer has given me gray hair in a very short period of time. The computer may be great, but the Vista operating system loaded on it is a piece of junk. Any software you already have won't work, some of your hardware may not work for lack of Vista supported drivers (including some of HP's own equipment, and all the things you were used to with XP now look and work differently. Trying to load the software that came with my HP printer caused my cd/dvd drive to stop working. Buy the computer, but convert it to XP.

Good PC for the money.
I've been using this PC for a couple of weeks now and I enjoy it. It's got plenty of storage space and memory and it seems to start up pretty fast. I was a little frustrated with Vista because some of my software wouldn't work so I had to spend money on upgrades. My Palm software features are limited (a Vista version is do out this summer) and I had to replace my HP 5300C scanner because it was incompatable with Vista. Although these are operating system issues I include them here because this PC comes with Vista. One more complaint: I wish HP shipped this computer with a higher quality keyboard. It seems cheap compared to my 5 year old Compaq keyboard.